Dear valued patients,
I hope this finds you well. I am writing to inform you of new precautions we are taking effective immediately to help protect you from potential infection with COVID-19.
While the standard precautions we take, including sterilization of instruments, disinfection of surfaces throughout the office, hand hygiene and use of masks, gloves and eyewear, should prevent the transmission of bacteria and viruses, we are implementing additional precautions and procedures for our patients and team members as follows:
1. Regardless of travel status, if you are experiencing any cold, flu-like or respiratory-related symptoms (fever, cough, shortness of breath) you must reschedule your appointment by phone. For the sake of others, we ask that you not enter the office.
2. If you have traveled to a country since December 2019 that the CDC has designated as Level 2 or 3 Warning (please check the CDC website), you may not enter the office until you have been back in the United States and have exhibited no respiratory symptoms for 14 days.
3. If upon your return you experienced any symptoms, you may not enter the office until you have been symptom-free for 14 days.
4. We reserve the right to cancel any appointment after completing a health screening if there is any cause for concern of respiratory-related illness.
5. If you are having an acute dental emergency that cannot be treated with antibiotics and/or pain medications, and you fall under one of the above restrictions, we will see you at the end of the day in a designated room to reduce exposure risk to our team and other patients. Dental emergencies will first be assessed over the phone by Dr. Fielding for any patients falling under the above restrictions.
6. Help us Help others: We will be providing hand sanitizer by our entrance door. We ask that you use hand sanitizer when you arrive and before you leave.
7. Help us Help others: We will be providing anti-bacterial wipes and/or tissues. Please use them to open/close doors and wipe down any area you may have come in contact with.
8. Avoid touching your face, nose and eyes, as this can increase your risk for infection. Wash your hands after coughing, sneezing, or touching your face.
9. As new information comes to light, we will make any/all necessary adjustments as needed. We ask for your cooperation and patience.
Thank you for your understanding and compliance. We are here to improve and maintain your health, and we wish only to protect you and your loved ones from the potential spread of the COVID-19 virus. Please contact us if you have any questions.
Kevin Fielding, DDS